Meet our team
Through cross-team collaboration, our growing team are able to deliver a first class online experience and create individual relationships with our customers.
Meet our board of directors!
Since launching in April 2019 our directors have worked tirelessly to deliver on our promise to provide the best experience for our customers. The process has been relentless but by being committed and working non-stop our management has pulled it off and created an innovative website and an amazing place to work!
Jim - Director
Jim is one of our directors who's been here since the get go. He's known for his spur of the moment ideas and for his motivational talks to keep the teams spurred up.
Andy - Managing Director
Andy is also one of our directors, so has been around since the very beginning. He loves to get stuck in and help the teams out as much as he can.
Philipp - Director
Philipp joined the Muffle board of directors in 2023, and brings with him a wealth of experience, having driven complex innovation projects in the acoustics industry for over a decade.
Andrea - Company Secretary
Andrea is our Company Secretary, She's known for her bubbly personality and having a laugh. She takes care of the company's HR and finance and also likes to keep the team morale up by bringing in pizzas occasionally!
Meet our sales team!
Your first port of call with any sales related enquiries, our team are always happy to help, available by phone, email or through the chat system on our website. If you have any questions in regards to products then they're only one step away.
James M - Director
In his role as director, James brings a wealth of experience from the building material and distribution sectors. Along with his specialist knowledge of interiors and logistics, James adds business strategy to Muffle as well as a better playlist for the boom box!
James H - Sales Team Leader
James joined our sales team in October 2020, since the get go he's kept us amazed with his language capabilities. He helps service and cater to our French and Spanish sites and always cheers up the office with his occasional language lessons!
Laura - UK & Ireland Sales advisor
Laura joined the sales team in September 2021, she covers UK and Ireland enquiries. She helps us deliver the best service and the best acoustic solutions to our customers. She enjoys keeping the positivity high with her dancing, mischief and copious amounts of tea and coffee making.
Darren - American Sales advisor
Darren came on board in July 2023 to assist with the relaunch of our USA site. He brings with him 18 years of experience with a history in procurement, supply chain and merchanting within the construction industry.
Vanessa - French Sales Advisor
Vanessa came on board with Muffle in 2023. Having plenty of experience in sales and customer service, she has a focus on delivering the best experience and customer journey. Making sure our clients achieve the best results on their projects no matter the size.
Betty - Australian Sales Advisor
Betty takes care of our Australian market, ensuring orders are fulfilled, queries are answered, and customers are happy. With a background in logistics and imports that spans over 20 years along with years of experience in sales, she’s more than qualified for the role! She enjoys spending time with her young daughter and loves nothing more than taking her on a trip to the zoo!
Meet our Commercial team!
The team handle everything regarding the onboarding process including sourcing new products and brands. They also conduct regular reviews and competitor analysis to ensure all our prices are as competitive as possible - making Muffle the place to go!
Jessica - Supply Chain & Logistics Manager
Jessica recently joined the Muffle team as our supply chain and logistics manager. She's working hard to streamline processes behind the scenes, ensuring business runs as smoothly as possible and our prices continue to be competitive.
Ethan - Commercial Co-Ordinator
Ethan started out as our sales apprentice and has been with us since September 2019. He finished his apprenticeship in 2021, passing with flying colours, he now helps out with anything and everything the commercial team need and has a vast product knowledge!
Cathy - Procurement Assistant
Cathy joined the team in May 2022, with a strong background in customer service, she understands how important customer service is in our company and she will go above and beyond to deliver world class customer service.
Meet our Digital team!
Muffle are ahead of the curve with our social media channels and advertising activities. Anything you see online about Muffle will have been thought up and created by this team.
Adam - Head of Marketing
Adam has been with Muffle since the very beginning. He helps look after anything marketing and website related! He's known for being an innovator and great with words.
Katie - Product Manager
Katie joined Muffle in August 2020 and has since been a key member of our web team. With her main focus being merchandising, she ensures all our product offerings are at the best they can be.
PJ - Digital Systems Manager
PJ joined us in July 2020 and helps deal with anything website related. Since the get go he's got stuck in and is always looking for improvements to make. He takes responsibility for any issues and tries to resolve them in a timely manner.
Maggie - SEO Executive
Maggie joined us in September 2021 and has been hard at work ever since! She's responsible for all things SEO, ensuring our website can be found across search engines. She keeps things real in the office, helps keep everybody grounded and loves her job!
Sherwin - Website & Marketing Assistant
Sherwin joined Muffle in March 2022 and has been a strong helping hand in the team ever since. Working closely with Katie, our website team leader, Sherwin assists with anything and everything web related.
Molly - Social Media Executive
Molly joined us in July 2022, she’s responsible for all things social media and will be keeping you guys up to date with our office antics! Bringing her bubbly personlity and bags of creativity to the team, she's been a great addition and judging by the response we’re getting on our social channels, we think you like her too!
Levi - Digital Marketing Apprentice
Levi helps the team with ad-hoc marketing tasks but mainly focuses on ensuring products on the site are as user-friendly and attractive as possible. Having had previous marketing and graphic design roles, she brings an eye for detail and great ideas. When she’s not working, she enjoys designing tattoos, gaming, and looking after her pet rabbit, Boo.
Meet our finance team!
These are the staff members who help with the every day running of the office and keep on top of our finances to make sure everything is in order.
Jason - Financial Controller
As our Financial Controller, Jason works on keeping all our accounts in order, ensuring payments are made and overseeing money coming in and out of the company. He brings with him a plethora of knowledge and experience having worked in finance and accounting related roles since he was 18. When he’s not busy working, he enjoys a gig or two, spending time with his daughter and watching football.
Kat - Finance Assistant
Kat helps out the commercial and finance teams day to day by picking up tasks when needed. She deals with a lot of our sample orders, packing and shipping them to our customers. She also helps alex with invoices when needed.